Shipping Policy

Shipping Overview

  • We aim to deliver all sports products safely and on time. Orders are processed within 1–2 business days, excluding weekends and public holidays.

Delivery Time

Standard Delivery:

  • Within Tamil Nadu:2–4 business days
  • South India: 3–5 business days
  • Rest of India: 5–7 business days(Delivery times may vary based on location, courier delays, or order volume.)

Express Delivery (if available):

  • Delivery within 1–2 business days for major cities.
    Additional charges apply.

Shipping Charges

  • Orders above ₹999 → FREE Shipping
  • Orders below ₹999 → Standard shipping charges apply depending on location.
  • Shipping charges will be shown during checkout.

Order Processing

Once your order is placed:

  • You will receive a confirmation email/SMS.
  • Orders are packed and dispatched within 1–2 working days.
  • Tracking details will be shared once the product is shipped.

Tracking Information

You will receive:

  • Tracking ID
  • Courier partner name
  • Live tracking link
  • Tracking may take a few hours to update after dispatch.

Shipping Restrictions

We do not ship to:

  • Remote areas not covered by courier partners
  • International locations (if you want international shipping, tell me—I’ll add that section)
  • Hazardous or oversized items may have additional restrictions.

Delayed or Failed Delivery

Delivery delays may happen due to:

  • Weather conditions
  • Courier issues
  • Festivals / Holidays
  • Incorrect address
  • If delivery fails due to wrong address/phone number, the buyer must pay for re-shipping.

Damaged or Missing Items

If you receive a damaged package, missing items, or a wrong product, please contact us within 48 hours with an unboxing video/photos.
We will arrange one of the following based on the issue:

  • Replacement
  • Refund
  • Re-shipment

Order Cancellation (Before Shipping)

Order Cancellation (Before Shipping)

  • You can cancel the order before dispatch.
  • Once shipped, the order cannot be cancelled — it must be treated as a return.

Contact Us

Phone: + (2) 123 -456 -789
Email: info@avsquaretechnology.com
Address:12&13, 2nd Floor, No.52, TVS Ave, Radial Nagar, Anna Nagar West Extension, Chennai, Tamil Nadu 600101